Terms of Service
Please read these terms and conditions carefully before using our services.
Last Updated: January 15, 2025
Welcome to HelioBuilder! By using our website, products, or services, you agree to the following terms:
1Services
HelioBuilder provides solar, roofing, and energy-related services, including quotes, installations, and maintenance.
2No Guarantee of Savings
Energy savings and results vary by home, usage, and installation. We do not guarantee specific cost reductions.
3SMS Terms of Service
IMPORTANT! PLEASE READ THESE HELIOGOLD SMS TERMS AND CONDITIONS CAREFULLY.
By providing your phone number and opting in to our SMS program, you agree to abide by and be bound to these terms, and you expressly consent to receive text messages from HelioBuilder at the telephone number(s) that you provide.
Program Overview:
Welcome to the HelioBuilder SMS service! By opting in, you agree to receive periodic SMS messages from HelioBuilder. These messages may include:
- •Solar project updates and installation scheduling
- •Quote confirmations and appointment reminders
- •Service-related notifications and maintenance alerts
- •Promotional offers and special deals (only with your consent)
- •Customer support and follow-up communications
Message Frequency:
Message frequency may vary based on your project status. You may receive up to 10 messages per month during active projects, and up to 3 messages per month for general communications and promotional offers.
Costs:
Standard message and data rates may apply. Please consult your mobile service provider for details on any fees that might be applicable.
Customer Support:
For assistance with our SMS program, please contact our customer service team:
Opt-Out Instructions:
To stop receiving SMS messages from us, reply "STOP" or "QUIT" to any message. Upon receipt of your request, you will no longer receive messages from HelioBuilder.
HELP Information:
For additional information about our SMS program, text "HELP" to any message or contact us at (760) 332-5112.
Privacy:
Your privacy is important to us. We will never share your phone number with third parties for marketing purposes. Please refer to our Privacy Policy for more information on how we protect your data.
Terms Updates:
We may update these SMS terms from time to time. Any changes will be posted on our website, and your continued use of the service will signify your acceptance of these changes.
4Payments & Agreements
All payments, financing, and warranties are subject to separate agreements signed with HelioBuilder.
5Intellectual Property
All website content, branding, and materials are the property of HelioBuilder and may not be copied without permission.
6Limitation of Liability
HelioBuilder is not liable for indirect, incidental, or consequential damages arising from the use of our services.
7Governing Law
These Terms are governed by the laws of California, without regard to conflict of law principles.
8Updates to Terms
We may revise these Terms from time to time. Continued use of our services means you accept the updated Terms.